Online Banking Update

Effective December 7, 2023, the new Online Banking System is live.
>> Bill Pay is now fully functional on both Mobile and Online Banking.
>> Quicken and QuickBooks® will need to reconnect their accounts. See important details below.

 

How to Log-in to Online Banking:

Use your Mobile Banking App credentials to log in to the new Online Banking system.

If you aren't enrolled in Mobile Banking, you can enroll in Online Banking 24/7 from the homepage of our website.  Go to the log-in window toward the top of the page and click on the ENROLL link. You will need your Social Security Number and Account (Membership) Number to enroll.

Overview of Improvements

  • Access all accounts with one login. If you have access to other family members’ accounts, you’ll have access to all of them with your own login information. You won’t have to login separately to access them.
  • The same log-in credentials will be used for both Online and Mobile Banking.
  • Utilize the same functionality across both Online and Mobile Banking.

Quicken and QuickBooks Reconnection Instructions

The transition to the new Online Banking system requires that you make changes to your Quicken or QuickBooks software before using it again. Use the following instructions to complete the deactivate/reactivate process of your PSCCU connection in Quicken or QuickBooks to ensure that your account is set up correctly.

When reconnecting, select 'PSCCU' in the Financial Institution search box (NOT 'Puget Sound Coop CU') and add your PSCCU account using Direct Connect. Reactivate your connection using the directions for your system.

Please also carefully review your downloaded transactions after completing the Quicken/QuickBook instructions to ensure no transactions were duplicated or missed on the register.

Have questions?

Contact your branch or call us at 425.283.5151.