eServices

Access anytime, anywhere

Curiosity is a fun attribute, except when it comes to wondering the current status of your money. So put that question mark on top of your head away and signup for Online Banking!

With Online Banking you get 24/7 access to all of your PSCCU checking, savings and loan accounts (excluding VISA Credit Cards). You can check your transactions history and account balances—you can even download your history to personal financial software like Quicken or Microsoft Money!

Sign up for Online Banking

You can also contact us and we can help you get started.

Access your Visa Credit Card Account through Online Banking

Access your Credit Card using a single sign-on via Online Banking!

  • Simply log into your Online Banking and click on the credit card icon to be directly taken to the card management site – no need to sign in again!
  • Once into the credit card management site you can setup:
    • Payment functionality (Onetime Payment, Autopay, Scheduled Payments, enrolling an ACH account to be used for making payment)
    • Transaction alerts
    • Balance transfers
    • Travel Notifications (coming soon)

Kick back, pour a cup of joe and stop worrying about your bills

We know old habits die hard, but aren't you getting a little tired of shouting, "Oh shoot, I forgot to pay [fill in the blank]!" Spare your vocal chords and signup for our FREE Online Bill Pay. It's an easy to setup, super convenient way for you to pay all of your bills from one secure website.

PSCCU’s Bill Pay comes with all the convenience and tools you’d expect, but we also offer some pretty cool additional features to our Bill Pay, such as:

  • Rush Payments
    • Send electronic bill payments the same day to an approved biller to ensure posting occurs the same day. Fees may apply.
  • You’ll also experience:
    • More electronic and same-day payments
    • Payees’ contact info will pre-populate/will be remembered after first instance of populating
    • In most cases, payments will be debited from your account the day you want it paid
  • Zelle coming in December!

All you have to do is log into your PSCCU Online Banking account and then setup your bills for payment with our "one-click and you're done" functionality. You can choose the frequency, see past payments—but most importantly, you can literally "set-it and forget-it" when it comes to paying bills.

Nice, huh?

So click on the button below to view a Bill Pay demo and then get started at your leisure.

Demo

New Users

If you are not currently signed up for Bill Pay, simply log into Online Banking and then click on the Bill Pay link located on the left side navigation bar. You will then be walked through the steps to signup. Your Bill Pay will become active right away. Too easy! If you are not signed up for Online Banking, please contact the Credit Union for assistance.

Whether you have iPhone or Android or you’re kicking it old school without data, PSCCU’s mobile app lets you securely access your accounts – anywhere, anytime.

Use this recently updated app to:

  • Check your balances
  • Set-up customized alerts for your accounts
  • View transaction history (available in 90-day increments)
  • Text banking
  • Transfer funds between accounts
  • Pay your PSCCU loans or credit card
  • Deposit checks
  • Manage your Debit Card

 

Mobile Banking Features

Funds Availability: Availability of your deposited funds is based on the hold policies of PSCCU. The first $250.00 of your deposit will be available the next business day. Deposit limits also apply. Please contact the Credit Union if you have any questions. You should retain your deposited check for 60 days and then securely destroy it.

Disclosures:
Electronic Funds Agreement
Membership and Account Agreement
Funds Availability Policy

Bye-bye paper statements

If you haven't picked up on it already, we here at PSCCU try to find simple, cost-effective and eco-friendly alternatives when we can. So, when it comes to finding a better option for member statements, eStatements are the perfect solution!

With eStatements, you receive an email notification when your statement is ready to view. You can then log into Online Banking or your Mobile App just as you normally would, then click on eStatements.

There are many advantages of eStatements, such as:

  • 24/7 access anywhere you have an Internet connection
  • Safeguarding you against identity theft by no more statements sitting in your mailbox
  • Securely stored and able to be printed at anytime
  • No more mail delays
  • No statements taking up space on your kitchen table
  • Only seconds to sign up!

If you currently use PSCCU's Online or Mobile Banking you can sign up for eStatements by simply logging into your account. Otherwise, sign up for Online or Mobile Banking and then take the next, quick and easy step to sign up for eStatements.

Sign Up!

Get started in just 3 easy steps

1) DOWNLOAD

Head to the Apple App Store or Google Play Store and search for PSCCU Mobile  or use the buttons below. To download the app, click the "Download Mobile App" button from your mobile device.

    

2) ENROLL 24/7

After downloading the new app, follow the instructions onscreen to ENROLL in Mobile Banking.

  • You will need your primary account number, your Social Security number, and your mobile phone.
  • Choose the email address or phone number to which a one-time passcode will be sent to verify your identity.
    • If you no longer have access to the phone or email that appear on the screen, call or email us to update your contact info.

Contact your branch or call us at 425.283.5151 or 800.273.1550 if you have any questions about the enrollment process.

3) SET YOUR PREFERENCES AND START BANKING!

Once you log-in you can personalize your mobile experience and start banking.

How to Update your App for Android • How to Update your App for iOS

How to update your Mobile App for Android
Open the Google Play Store app. At the top right, tap the profile icon.
Tap Manage apps & devices.
The screen will show how many updates are available. Tap “Updates available.” It will take you to a list of apps available for update. Choose PSCCU Mobile.

How to update your Mobile App for iOS

If you don’t automatically get an alert to update your app, follow these steps to manually update your app.
  A. Ensure you are logged out of the Mobile Banking app.
  B. Go to the App Store and search for PSCCU.
  C. Click into PSCCU Mobile and tap “Update” next to the app icon.

If this does not properly update, delete your existing PSCCU Mobile Banking App and download the newest version. You will need your existing User ID and password when you reinstall the app.

 

Remote Deposit Capture (RDC)

No matter where you are, you can now make a check deposit using your Smartphone. It's fast, it's secure and it's FREE!

  • Check amount limits
    • Limit of five (5) checks per day via RDC
  • Deposits must be received before 3:00 PM PST, for same day processing. Deposits may not be available for immediate withdrawal.

To ensure proper crediting of your deposit you need to have these 3 items written on the back of the check:

  • PSCCU Mobile Deposit
  • Account Number
  • Proper Endorsement Signatures of all payees

Steps for Deposit:

  • Log onto the App
  • Select Chck from the bottom menu
  • Select an account to deposit into
  • Enter deposit amount
  • Take a photo of the front of the check
  • Take a photo of the back of the check
  • Click Deposit
  • All deposits will be pending until approved or rejected.
  • Members should always Logout after each session

In order for Debit Card Control Alerts to work properly, configure both the Card Controls and the Mobile Alert Settings following these steps below.

1. Customize your Debit Card Controls
A. From the dashboard, tap the Cards icon in the bottom right corner.
B. Tap on your card.
C. Click through the four control areas to set your preferences.

 

2. Turn on Mobile Alert Settings
To receive Card Control alerts, you will need to ensure that the mobile alert preferences are turned on.
A. From the dashboard, tap the menu icon in the top right corner.
B. Tap Alert Settings.
C. Tap Alert Preferences.
D. Select the way(s) you prefer to receive your alerts.

 

Text (SMS) Banking

If you can text, you can bank! No data plan required.

View basic account information by texting commands to 28640:

  • PSCCU HELP: To get the list of commands
  • PSCCU BAL: To get the balance of your default account
  • PSCCU BAL ALL: To get the balance of all your accounts
  • PSCCU HIST: To get the transaction history for your default account
  • PSCCU STOP: To deactivate text banking service

To sign up all you need to do is validate your phone number via the Mobile Banking App.

Please note that your service provider's standard texting rates will likely apply. 

To minimize Mobile Banking risks, follow these important safety tips:

  • Lock phones with a lock code if available
  • Turn off Bluetooth capability when not in use. (Hackers can view/download the content of your phone via the Bluetooth connection, without you knowing it.)
  • Purge text messages regularly
  • Delete cached data from mobile browsers
  • Do not allow mobile browsers to store online banking credentials
  • Do not disclose personal information via text messaging
  • Do not leave your phone unattended
  • Visit trusted sites only and don't click on suspicious email messages and embedded links, just as on a computer
  • Contact us immediately if your phone is stolen
  • Do not "jailbreak," "root," or otherwise modify your phone
  • Carrier data rates may apply